- RETURN POLICY:
We offer a 7-day return policy for eligible items. You have 7 days from receiving your item to request a return. To qualify for a return, your item must be unused, in the same condition as received, with tags, and in its original packaging. You’ll need your receipt or proof of purchase. Non-returnable items are not eligible for returns. - HOW TO RETURN:
Contact us at cake@shehitsdifferent.store to start a return or fill out the form at the contact page. Please include your order number and brief summary of your issue. Returned items must be approved upon receipt, if approved your refund will process to your original payment method. Note that banks may take time to post the refund. Non-returnable items will not be approved. - QUESTIONS:
Email us at info@shehitsdifferent.store - DAMAGES AND ISSUES:
Inspect your order when it arrives. If it’s defective, damaged, or incorrect, contact us immediately so we can fix it. - NON-RETURNABLE ITEMS:
We do not accept returns on our 510 thread electronic batteries. Contact us with any questions about your items. - EXCHANGES:
To get a different item, return your original purchase first. Once approved, place a new order for the item you want. - REFUNDS:
We will notify you after inspecting your return and let you know if it’s approved. If approved, your refund will process to your original payment method. Note that banks may take time to post the refund.